call centres

MAS call centre offers Mandarin option

KUALA LUMPUR – Malaysia Airlines (MAS) now offers a Mandarin language option for customers who transact with its call centre through the MAS reservations toll free number 1-300 88 3000. This new service is available between 0800 hours and 2100 hours ... TravelWeekly Asia
Airlines

Singapore to shut Australian call centres

call centres to India in a move that will see the closure of reservation offices in Perth and Sydney. However, there will be a creation of a new South West Pacific Service Centre, to be based in Sydney. The new structure will be completed by mid... TravelWeekly Asia

Amadeus launches Call Centre Solution

call centres more efficiently. Amadeus Call Centre Solution allows travel companies to operate a fully automated, truly multinational call centre. Amadeus has developed the unique “Dynamic Desktop” which integrates with caller identification technology... TravelWeekly Asia

MAS enhances 24-hour call centre

call centres in Malaysia as part of its plans to enhance and upgrade its products and services. The single nationwide toll-free reservations number 1-300-88-300 was launched in Kuala Lumpur on November 23 and in Kuching, Sarawak on Monday. "With... TravelWeekly Asia
Airlines

TEA employs Australian-based call centre

31 July 2001 SINGAPORE - Travel Exchange Asia, the Asian airline-owned travel portal, has brought onboard SalesForce, the largest outsource call centre provider in Australia, to develop a strong and highly responsive customer support structure. ... TravelWeekly Asia
Airlines - Hotels

Gulf Air claims first Global Call Centre

call centres but Gulf Air’s call centre we believe is the first global one.” Based in Muscat, the airline is in the process of getting its entire network connected by 2005. The Global Call Centre straddles both European and Asian time zones and is manned... TravelWeekly Asia
Airlines - Travel Agents

Korean Air opens call centre in Qingdao

SEOUL - Korean Air opened its call centre in Qingdao, China, in October to provide enhanced travel convenience to those residing in China and travelling to Korea. The call centre, which is manned by Korean Air staff fluent in both Chinese and Korean, ... TravelWeekly Asia
Airlines - China

IBM floats vision of cloud's future

newsmaker The head of IBM's cloud-computing strategy talks about why the company wanted to develop the technology, and where he plans to take it. External Source

Peoplebank executive skeptical about Gershon recruitment targets

The chief operating officer of Australia's largest IT T recruiter has joined a growing chorus of industry players who believe... External Source

Interview: Chris Ansell at Radical answers some PROTOTYPE questions

In a week or so PROTOTYPE will be unleashed on Earth. The game is all about power, super human... External Source

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