call centres

Mistral Introduces Blackfin Based Hands-Free Car Kit

Mistral Software has announced its Bluetooth based Hands-free Car Kit (HFCK) based on Analog Devices Blackfin Car Telematics Platform. Designed for usage in the automotive environment, the HFCK is geared to meet the key parameters of wireless telephony ... ECN Asia
Test & Measurement

AirAsia pioneers SMS Alert

call centres. Anyone with a mobile phone subscribing to any of the telecommunications companies in Malaysia can register for the service. Log on to www.airasia.com and click "SMS Alert" for registration. Mobile phone users in Singapore, Thailand,... TravelWeekly Asia
Airlines

InterCon opens Philippines service centre

MANILA - InterContinental Hotels Group (IHG) this week officially opened its customer service centre in Makati, its fourth in the Asia/ Pacific region together alongside Tokyo, Guangzhou and Sydney.  There are 15 such centres globally. The centre’s ... TravelWeekly Asia
Airlines - Hotels

IT quotient- a reckoner for the travel industry

call centres and business to the internet, InterGlobe Technology Quotient (ITQ) a service product that guarantees performance management, has been launched by InterGlobe Enterprises, India’s prime travel and travel services company. ITQ is an exclusive... TravelWeekly Asia
Travel Agents - Corporate Travel

Pacific World launches new brochure

3 May 2002 SINGAPORE - Pacific World Singapore, in a bid to stimulate European conference and incentive planners to consider Singapore, will be launching its latest brochure at EIBTM in Geneva next month. Singapore Airlines and the Singapore Intelligence ... TravelWeekly Asia
Travel Agents - Airlines - MICE

One stop service centre in Mutiara hotels

7 September 2001 KUALA LUMPUR - Mutiara Hotels and Resorts of Malaysia has introduced the one stop service centre in its properties in Johor Bahru (Johor), Kuala Lumpur, Penang, Burau Bay (Langkawi), Pedu Lake (Kedah( and Taman Negara (Pahang). ... TravelWeekly Asia
Airlines - Hotels

Flight Centre continues to soar

6 February 2001 BRISBANE – Australia's Flight Centre retail travel group, is continuing to post strong results on the back of its clicks-and bricks strategy. With its share price booming to record highs on the Australian Stock Exchange, the company ... TravelWeekly Asia

Agents first for big ticket items

...um benefit from the Internet, travel companies will need to integrate their web sites with their call centres,” said David Dingley, e-business marketing manager with IBM Travel and Transportation. www.equinus.com www.ibm.com/solutions/travel TravelWeekly Asia

Impulsive move by Flight Centre

4 August 2000 Australia's new domestic airline, Impulse, has secured a deal for the country's leading travel retailer Flight Centre to exclusively sell the carrier's trunk route and regional fares. Impulse had previously angered travel agents with ... TravelWeekly Asia
Travel Agents - MICE

Airport hotel for Singapore

SINGAPORE - Businessmen on short trips to Singapore can look forward to a hotel which will be connected directly to Changi Airport's Terminal 3 (T3), a Business Times report said. The Civil Aviation Authority of Singapore (CAAS) will be calling tenders ... TravelWeekly Asia
Corporate Travel - MICE

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