call centers

Aspect Software announces general availability of Aspect Unified IP 6.5

Aspect Software has announced that on 28 June 2007, Aspect Unified IP 6.5 will be generally available. Aspect Unified IP is a session initiation protocol (SIP)-based Voice over Internet Protocol (VoIP) unified contact center solution that provides automatic ... EDN Asia
Software

Dell Opens Enterprise Command Center in Malaysia

Businesses relying on Dell server and storage products in Australia, New Zealand, India and all of South Asia will benefit from high-level enterprise service delivery and support provided by Dell's new enterprise command center (ECC) opened in Penang, ... EDN Asia
Capital Equipment - Software - Management

FDA Gives Approval to Laboratory Test to Detect Human Infections with Avian Influenza A/H5 Viruses

HHS’ Food & Drug Administration (FDA) has approved a laboratory test developed by the Centers for Disease Control and Prevention (CDC) to diagnose H5 strains of influenza in patients. Called the Influenza A/H5 (Asian lineage) Virus Real-time RT-PCR ... Pharma Asia
Clinical Trials

Dell Sticks to Aiming PCs at Corporate Market in the Philippines

...h. He added that Dell's PC business in the Philippines grew by at least 20 percent more than the current eight to ten percent industry growth rate, buoyed by emerging market segments such as call centers. Source: The Philippine Daily Inquirer Electronics Manufacturing Asia (EM Asia)
Supply Chain /Business

Personal Securer 3.0 For Personal Tracking Appears On Market

MEDIA SYSTEMS has released the Personal Securer 3.0 concept, which combines the Personal Securer 2.0 concept design with the latest GPS technology and extended capabilities for wireless connectivity including GPRS. The embedded field approved, 20 channels, ... Wireless Design & Development Asia (WDD Asia)
Amplifiers - Components - Digital Hardware/components - Integrated components - Integrated subsystems - Interface/interconect - Materials - Passives - Power - Semis/ICs/Mmics - Services - Signal Processing - Signal Sources - Software - Test & Measurement - Transmission Components

International SOS transforms communications with Nortel and Microsoft alliance

International SOS is unifying its Nortel and Microsoft technology platforms to help enhance employee communications and improve control of telecommunications expenses to build competitive advantage. By integrating Nortel IP PBX and SIP-based solutions ... Wireless Design & Development Asia (WDD Asia)
Integrated subsystems

Video Without Boundaries Inc. to Deploy Skype on MediaREADY Products

Video Without Boundaries Inc. (OTC Bulletin Board: VDWB) has announced support for Skype Internet phone calling. The Skype application enables free calls to anywhere in the world, and through any device supporting the MediaREADY Middleware platform, ... Wireless Design & Development Asia (WDD Asia)
Services

Nokia Strengthens Preparations for China 3G with High-Speed HSDPA Call

Nokia's Networks business group has successfully completed a High Speed Downlink Packet Access (HSDPA) call, reaching the speed of 3.2 Mbps, at its facilities in Beijing, China. The data call, which achieved stable throughput, was made in a Nokia network ... Wireless Design & Development Asia (WDD Asia)
Wireless Protocols

SlashSupport Sets Up Support Center in California

SlashSupport, the technology support services company, has announced the opening of a new support center in San Jose, California. It is SlashSupport's sixth center, adding to its existing four locations in India and a redundancy center in Singapore. ... EDN Asia
Component / Hardware / Interconnect

Datalex creates single view for all air fares

call centers; EasySell Flights Expert, for IATA-trained agents; EasySell Flights Net Fares, for consolidated fare specialists and EasySell Flights Consumer, a website white-label version, allowing bricks and mortar and online agencies to sell every version... TravelWeekly Asia
Travel Agents - Hotels

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