business process outsourcing

BPO Market Share of Indian-centric Vendors to Double by 2010

business process outsourcing (BPO) providers have proved to be stiff competition to western BPO providers, accounting for 5 percent of market revenue generated among the top 150 providers in 2008, according to Gartner Inc. Gartner analysts expect this... EDN Asia
Market Reports - Supply Chain

How to come up with big ideas

perspective For a company to get ahead, it's got to innovate. An IT director offers some ways to encourage fresh thinking in business. External Source

Firms can gain from proper BPM deployment

perspective Business process management, or "process for processes", helps CIOs anticipate processing issues and optimize efficient processes. External Source

Why banks will push ahead with offshoring

perspective Tough times mean banks and financial services firms may have to overcome fears and embrace new forms of offshoring, says consultant. External Source

Five steps to reduce outsourcing risk

perspective Outsourcing relationships carry some inherent uncertainty but there are ways to lower potential damage to your business. One lawyer offers some advice. External Source

Businesses hunting for gold with data mining

Companies are gathering more data and using increasingly sophisticated tools to use data mining and modeling to improve their businesses. External Source

IT: Set your sights high

perspective In a depressed economic climate, IT should raise its sights and help the business generate revenue, says analyst. External Source

Cloud computing for finance firms: Is it compliant?

perspective Financial services organizations are warming to cloud computing, despite the regulatory hurdles. One U.K. lawyer explains what to watch out for. External Source

Peoplebank executive skeptical about Gershon recruitment targets

The chief operating officer of Australia's largest IT T recruiter has joined a growing chorus of industry players who believe... External Source

Brennan accommodates Accor with IT support

The Accor Hotels hospitality group has selected business IT services company, Brennan, to supply it with IT support services in... External Source

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