bpo

BPO Market Share of Indian-centric Vendors to Double by 2010

BPO) providers have proved to be stiff competition to western BPO providers, accounting for 5 percent of market revenue generated among the top 150 providers in 2008, according to Gartner Inc. Gartner analysts expect this increase in revenue to be maintained,... EDN Asia
Market Reports - Supply Chain

Wipro BPO sweeps IQPC's 2007 Global Excellence Awards

BPO has won International Quality and Productivity Center's (IQPC) 2007 Global BPO Standard Bearer award. Wipro BPO made a clean sweep at the awards ceremony winning awards in all the major categories at a ceremony held recently in Hyderabad. T K Kurien,... EDN Asia
Digital Den

TCS in retail: Okay for now

BPO offering and services around analytic solutions. ERP ADOPTION IS CREATING BPO OPPORTUNITIES FOR TCS The retail BPO market is growing thanks to the selective outsourcing of finance & accounting (F&A) and HR functions. This, in turn, can be attributed... ECN Asia
Digital Den

Infosys awarded multi-year global BPO contract by Royal Philips Electronics

BPO to provide Finance & Accounting (F&A) services and the processing of purchasing orders. Infosys will also acquire three shared service centers located in India, Poland and Thailand from Philips. The contract is amongst the largest Finance & Accounting... EDN Asia
Digital Den

NASSCOM releases FY08 Revenue Performance and FY09 Forecast for the Indian IT Software and Services Sectors

BPO industry, announced the findings of its annual survey on the performance of the Indian software and services sector (excluding hardware) for FY07-08 and outlook for FY08-09. According to the annual NASSCOM survey, the Indian IT-BPO industry (including... EDN Asia
Market Reports

TCS’ subsidiary Diligenta wins $200 million BPO contract

BPO trend and to cultivate new opportunities in this sector. With the Sun Life Financial deal, Diligenta is moving into the second phase of its history, expanding its client base and UK market share and we are confident it heralds further growth for Diligenta.” Janet... EDN Asia

Infosys Awarded Multi-Year Global BPO Contract by Royal Philips Electronics

BPO to provide Finance & Accounting (F&A) services and the processing of purchasing orders. Infosys will also acquire three shared service centers located in India, Poland and Thailand from Philips. The contract is amongst the largest Finance & Accounting... EDN Asia
Finance/Economics - Management

netGuru Plans to Merge With BPO Management Services

BPO Management Services, Inc. (BPOMS) and divest its Indian engineering business process outsourcing operations and related assets. The proposed merger would result in BPOMS becoming a wholly-owned subsidiary of netGuru, with BPOMS' stockholders exchanging... EDN Asia
Capital Equipment - Management - Software

India's BPO, Genpact, Selects eGain

BPO) in India, selected eGain Mail, the email management software, to streamline interactions and automate accounts payable processes at a US company. Sandeep Phanasgaonkar, Global CIO of Genpact, said, "Client satisfaction is of paramount importance... EDN Asia
Communication Functions

Government IT spend bright spot in Philippines

Various government-led initiatives, including plans to establish credit database and grow e-learning adoption, will boost country's IT services, finds new report. External Source

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